Refund Policy

Last update: March 25, 2025

1. Non-Refundable Fees

  • All payments made for certification processing are strictly non-refundable.

2. Ineligibility or Disqualification

  • No refund will be processed in cases of disqualification due to plagiarism, incorrect information, or missed deadlines.

3. Evaluation Outcome

  • Fees will not be refunded due to disagreement with the level of certification awarded or rejection of the assignment.

4. Technical Errors

  • Refunds will not be granted for issues arising from user error, internet issues, or file format problems.

5. Dispute Resolution

  • While we review concerns submitted in good faith, the decision of our evaluation team is final. No refund requests will be entertained post-evaluation.